Unison Student & Family Membership

EDU FY26 Unison Slide Deck

Questions? Please reach out via email or phone to Jessica Bowen, Director of Education & Outreach (518) 629-4016, jessica@troymusichall.org

Eligible Performances will be added on a rolling basis — members will receive email notifications of new shows added to this list. Quantities of tickets are limited, so be sure to purchase your tickets ASAP!

2025–2026 Unison Eligible Performances

*Unison policies and show availability may be subject to change at any time.

UNISON MEMBERSHIP PROGRAM RULES & POLICIES:

Only one Unison membership is permitted per household. A household is defined as individuals residing at the same primary mailing address associated with the membership.

Eligible students are defined as individuals currently enrolled in grades K–12 at the time of participation. The Troy Savings Bank Music Hall reserves the right to verify student eligibility and enrollment status at any time. Students who have aged out of the program or no longer reside at the registered household address may not be included as members of the household or added to the membership.

At least one enrolled student from the registered household must be present and attend each performance. Students may be required to present valid student identification to box office staff upon request. The enrolled student must attend the performance for its duration with the party. Members who attend without a student present will be subject to dismissal from the program, at the discretion of the Troy Savings Bank Music Hall.

Tickets are intended solely for use by members of your household. “Household” is defined as individuals residing at the same primary mailing address associated with your membership. Tickets may not be transferred, reassigned, shared, or distributed to individuals outside of your household. If a household member is no longer able to attend, tickets may not be given to another individual; members should contact the box office regarding refund options in accordance with the refund policy. Any member found to be redistributing or otherwise misusing Unison tickets will be considered in violation of program policies.

Tickets must be used by the registered household members for whom they are reserved and may be subject to verification at the time of attendance.

Member accounts and login credentials may not be shared. All ticket purchases must be made by the registered account holder for their household. Ticket quantities are limited to the number of registered household members, and repeated attempts to exceed this limit may result in loss of membership privileges.

Unison members may receive special promotions as part of their membership benefits. These offers are exclusively for Unison members and may not be shared or distributed beyond the registered household.

Refunds may be issued up to 24 hours prior to a scheduled performance. Members who are unable to attend are asked to contact the box office at least 24 hours in advance to receive a full refund. Refund requests made within 24 hours of the performance are not guaranteed.

Repeated no-shows without prior notice may result in suspension or dismissal from the program. For the purposes of this policy, a “no-show” is defined as reserving or purchasing tickets for a performance and failing to attend without advance notice to the box office.

CDTA bus passes are available only to eligible members of your household and must be requested in conjunction with confirmed ticket reservations for the same performance. Failure to use issued bus passes in conjunction with attendance may be considered misuse of program benefits.

• Note: Children 46 inches tall or under will not be provided bus passes unless traveling with more than three such children, per CDTA How to Ride Guide. 

The Troy Savings Bank Music Hall will verify eligibility and strictly enforce all program policies. Violations may result in suspension or permanent dismissal from the program, including dismissal without eligibility for future re-enrollment. This includes, but is not limited to, misuse or attempted misuse of tickets, sharing or transferring tickets outside of the registered household, failure to have a student in attendance, or misuse of program benefits. All determinations are made at the sole discretion of the Troy Savings Bank Music Hall.

Thank you to our Unison Program Sponsors: